Industry Solution

Healthcare

Administrative and revenue-cycle support with the right safeguards

Yokly supports healthcare operations behind the scenes, from scheduling and intake coordination to revenue-cycle support — inside your systems and under your policies.

Who this is for

Practice managers and healthcare ops leads

Operational leaders who need execution support for administrative workflows without adding headcount to clinical or regulated functions.

Revenue cycle and billing teams

Teams responsible for claims processing, eligibility verification, and billing operations who need reliable execution capacity for recurring work.

Multi-location and multi-specialty groups

Healthcare organizations managing operations across locations who need standardized, scalable administrative support with strong controls.

What we support

Scheduling and intake support

Patient scheduling coordination, appointment management, intake form processing, and calendar management workflows.

Revenue cycle support

Claims preparation support, eligibility verification coordination, denial tracking, and billing workflow management.

Medical records coordination

Records request processing, chart preparation support, documentation coordination, and administrative follow-up.

Prior authorization support

Prior auth submission preparation, status tracking, documentation gathering, and follow-up coordination.

Administrative and compliance operations

Credentialing support, administrative workflow coordination, and operational documentation under your compliance policies.

Tier guidance for Healthcare teams

Choose the delivery model that matches your compliance requirements and operational scope.

Specialized Associate

For administrative and scheduling workflows

Specialist support for non-sensitive healthcare admin tasks within your tools and under your supervision.

Best for

  • Scheduling coordination
  • Records requests
  • Non-PHI administrative tasks
  • Billing prep support

Not for

  • PHI without BAA
  • Clinical decisions
  • Regulated data flows

Managed Team

For revenue cycle and business-critical workflows

CSM-led managed outcomes for healthcare operations requiring stronger governance and compliance controls.

Best for

  • Full RCM support
  • Prior authorization workflows
  • Multi-location coordination
  • Workflows with PHI + BAA executed

Not for

  • Simple one-off requests
  • Undocumented processes

Builder

For stable recurring admin processes

SOW-based automation for proven, rules-based healthcare administrative workflows.

Best for

  • Recurring eligibility checks
  • Automated scheduling notifications
  • Rules-based routing
  • Status update workflows

Not for

  • Clinical workflows
  • Judgment-dependent processes

Important note

Yokly is not a HIPAA Business Associate by default. For workflows involving Protected Health Information (PHI), clients must execute a Business Associate Agreement (BAA) before work begins. PHI workflows are supported under the Managed Team tier only with an executed BAA.

Why Healthcare teams choose Yokly

Operates inside your systems

Yokly works within your existing EHR, practice management, and billing platforms under your policies and access controls.

Data level discipline built in

Structured data classification and access controls ensure workflows stay within the right boundaries for your compliance requirements.

Scales across locations

Consistent execution across multiple locations, departments, or specialties with documented processes and quality controls.

Get Started

Ready to support your healthcare operations?

Built for healthcare ops teams who need reliable, compliant execution

  • No long-term contracts
  • Start within 48 hours
  • Cancel anytime